Frequently Asked Questions

US support email or call 1-866-864-5250 ext 0
UK and Europe support email or call +44 116 2148650




1. My XPe thin client is running ThinLaunch Thin Desktop™ and periodically it shuts down on its own?

2. When using Thin Desktop™, how can I regain access to the Windows desktop?

3. How do I Configure Thin Desktop™ with Citrix ICA?

4. Can I configure more than one application to launch?

5. Thin Desktop cannot launch the command provided while it works from the standard desktop.

6. Where can I find a quickstart guide for Thin Desktop™?

7. For customers running ThinDesktop 2.x, if you install Microsoft KB3045999 (released in April), ThinDesktop 2.x will crash.